Refund and Return Policy
Refund & Return Policy
Welcome to **Woodvokes**! We hope you love your purchase, but if you are not completely satisfied, we’re here to help.
Return Policy
You have **7 business days** from the date you receive your product to initiate a return request.
To be eligible for a return, your item must be **unused, in the same condition that you received it, and in its original packaging**.
To start a return, please contact our customer support team with your **order number** and the **reason for return**.
**Customized, personalized, or made-to-order products are not eligible for returns.**
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Refund Policy
Once your returned product is received and inspected, we will notify you regarding the approval or rejection of your refund request.
If approved, your refund will be processed and the amount will automatically be credited back to your original method of payment within **7 business days**.
**Shipping charges are non-refundable.** Customers will be responsible for return shipping costs unless the return is due to our error or a defective/damaged product.
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Damaged or Defective Items
If the product you received is **damaged, defective, or incorrect**, please contact us within **48 hours of delivery** along with clear photos of the damaged product.
After verification, we will arrange either a **replacement** or a **full refund**, depending on the situation.
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Non-Returnable Items
The following items are not eligible for return or refund:
* Customized or made-to-order products
* Products damaged due to misuse or improper handling
* Products returned without original packaging
* Items reported after the return window has expired
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Contact Us
If you have any questions regarding returns or refunds, please contact us:
**Woodvokes Customer Support**
Email : murlidharmurlidhar121@gmail.com
Phone : +91-9636780271
Thank you for choosing **Woodvokes**.